Acer

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Building an online community

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BUILDING BRAND ENGAGEMENT THROUGH SOCIAL MARKETING

The Challenge:
Acer was the world's number 2 laptop producer.
The problem is at retail level…it is seen as a 'value for money brand' with little brand values. How do you reduce the reliance on a low shelf price as the main determinant of product choice?
The Solution:
We leveraged Acer's global sponsorship of the London Olympics by engaging Sally Pearson as Brand Ambassador. From there, we created a Facebook app that our market could create their own 100m hurdler and race everybody across Australia to win prizes.
In addition, we created a Social Media dialogue between Sally & our fans to live her London Olympic experience.
The Result:
Leveraging the huge Australia-wide following Sally was able to generate, we built an online community from 5K to over 50K in 6 weeks, which formed the base for the successful launch of an online Acer store. We sere able to re-enforce the core brand values of speed, power and performance to the Australian market. The campaign won 2012 Australian Mobile Award for best use of Mobile in Marketing.
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